Shipping, Returns and Warranty Policy

FREE SHIPPING ON ORDERS OF $100 OR MORE

Special Note: Black chairs are expected to ship by December 4th. We don't split shipments - so if you purchase Black chairs with other colors, your order will ship complete by Friday, December 4th. 

 

SHIPPING ESTIMATES

Most orders placed weekdays before 10am pacific time will ship SAME DAY and usually arrive in 2-7 business days depending on shipping location and shipping method selected. Orders placed on weekends ship on the next business day (excluding holidays). 

If you need a more accurate delivery estimate feel free to email us at support@cliqproducts.com.

Extended Holiday Return Policy
Orders delivered between November 1st and December 31st can be returned until January 31st 2021. We want you to be completely satisfied with your purchase or gift. If you are not totally happy with what CLIQ’s product can do for you and your active life, then any chairs can be returned by January 31st 2021 for a full refund or exchange less the return shipping. To start your refund or exchange, please contact us at support@cliqproducts.com.

1 Year Warranty
We stand behind our products and provide a 1 year warranty from the date of purchase. Products manufactured and sold by CLIQ Products shall be free, under normal use and service, from defects in material and workmanship for 1 year.

Refunds
Once your return is received we will email you to notify you that we have received your returned item. When your refund is processed a credit will automatically be applied to your credit card or original method of payment.
 
Late or missing refunds
If you haven’t received your refund in the time that you expected, contact us directly via live chat or email us at support@cliqproducts.com and we'll verify that you're refund has been processed. In some situations it can take additional time for your refund to be posted and you may need to contact your bank or credit card company directly.
 
Exchanges 
We strive to provide the highest quality craftsmanship. If your item arrives defective or damaged, we’d be happy to exchange it. contact us directly via live chat or email us at support@cliqproducts.com and we'll work to sort it out quickly for you.
 
Return Shipping
You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Manufacturer Warranty Details
Subject to the limitations set forth herein, CLIQ Products LLC warrants that the Products manufactured and sold by it shall be free, under normal use and service, from defects in material and workmanship for a period of 1 year (365) days from the date of purchase (effective Jan. 1, 2019). This warranty shall be void if a Product is altered, serviced or repaired by anyone other than Manufacturer. This warranty shall also be void if there is a failure to maintain the Products and the systems in which they operate in proper working conditions.

MANUFACTURER MAKES NO FURTHER WARRANTIES, AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS, TRADEMARKS, PROGRAMS AND SERVICES RENDERED BY MANUFACTURER INCLUDING WITHOUT LIMITATION, INFRINGEMENT, TITLE, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. MANUFACTURER SHALL NOT BE LIABLE FOR ANY PERSONAL INJURY OR DEATH WHICH MAY ARISE IN THE COURSE OF, OR AS A RESULT OF, PERSONAL, COMMERCIAL OR INDUSTRIAL USES OF ITS PRODUCTS.

This document constitutes the only warranty made by CLIQ Products LLC with respect to its products and replaces all previous warranties and is the only warranty made by Manufacturer. No increase or alteration, written or verbal, of the obligation of this warranty is authorized. Manufacturer does not represent that its Products will prevent any loss by fire or otherwise.
 
Warranty Claims
Manufacturer shall replace or repair, at Manufacturer's discretion, each part returned and acknowledged to be defective, provided that such part shall have been returned to Manufacturer with all charges prepaid. The replacement part shall come from Manufacturer's stock and may be new or refurbished. THE FOREGOING IS DISTRIBUTOR'S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A WARRANTY CLAIM.