Returns and Warranty Policy

30-DAY MONEY BACK GUARANTEE

We want you to be completely satisfied with your purchase. If you’re not totally happy with what CLIQ’s product can do for you and your active life, then you can send back the product for a full refund or exchange.

Note: Returns or exchanges must be initiated within 30 days from receipt of your product. Your item must be unused and in the same condition that you received it, including original packaging. To start your refund or exchange, please contact support@cliqproducts.com to request a return authorization form.

 

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. If your refund is approved, then a credit will automatically be applied to your credit card or original method of payment.

 

Late or missing refunds

If you haven’t received your refund yet, please contact your bank or credit card company, as it can take additional time for your refund to be posted.

If you’ve done this and you still have not received your refund yet, please contact us at support@cliqproducts.com.

 

Exchanges 

We strive to provide the highest quality craftsmanship. If your item arrives defective or damaged, we’d be happy to exchange it. Send us an email at support@cliqproducts.com to request return authorization.

 

Shipping

You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

Manufacturer Warranties

Subject to the limitations set forth herein, Go Products LP warrants that the Products manufactured and sold by it shall be free, under normal use and service, from defects in material and workmanship for a period of ninety days (90) days from the date of manufacture (effective Jan. 1, 2019). This warranty shall be void if a Product is altered, serviced or repaired by anyone other than Manufacturer. This warranty shall also be void if there is a failure to maintain the Products and the systems in which they operate in proper working conditions.

MANUFACTURER MAKES NO FURTHER WARRANTIES, AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS, TRADEMARKS, PROGRAMS AND SERVICES RENDERED BY MANUFACTURER INCLUDING WITHOUT LIMITATION, INFRINGEMENT, TITLE, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. MANUFACTURER SHALL NOT BE LIABLE FOR ANY PERSONAL INJURY OR DEATH WHICH MAY ARISE IN THE COURSE OF, OR AS A RESULT OF, PERSONAL, COMMERCIAL OR INDUSTRIAL USES OF ITS PRODUCTS.

This document constitutes the only warranty made by Go Products LP with respect to its products and replaces all previous warranties and is the only warranty made by Manufacturer. No increase or alteration, written or verbal, of the obligation of this warranty is authorized. Manufacturer does not represent that its Products will prevent any loss by fire or otherwise.

 

Warranty Claims

Manufacturer shall replace or repair, at Manufacturer's discretion, each part returned and acknowledged to be defective, provided that such part shall have been returned to Manufacturer with all charges prepaid. The replacement part shall come from Manufacturer's stock and may be new or refurbished. THE FOREGOING IS DISTRIBUTOR'S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A WARRANTY CLAIM.